BIFF: Quick Responses to High Conflict People

We live in an age of rapid change and instant communication. We also live in a Culture of Blame and Disrespect in which emails, social media posts, and personal attacks are on the increase. We must learn to respond to people who communicate this way — people with high-conflict personalities. A BIFF response can be Read more

BIFF: Quick Responses to High Conflict People Read More »